USD
Sign inCustomer Service
Dear customer: we will provide you with
professional service during your shopping.
When will I receive my items
When will I receive my items
  • In-stock items will be sent out within 24-72 hours. Non-stock items will be sent out according to different processing time. You can check it from product page. The time we are talking about is a working day and may be delayed if we encounter holidays.

    Note: Handmade products such as shoes, processing time is long than other products, please wait patiently.

  • There are three key factors that will decide when you will receive your items.

    1) Shipping Method: 

    2) Items in stock will be shipped out in 24-72 hours. You can check it from the product page.

    3) Some unavoidable reasons:

    We will ship out the item according to your requests, but we can not assure you exactly how many days you can receive this item. There are many factors that may cause the delay of your item, e.g. holiday season, bad weather conditions, strikes as well as war, etc.

  • As to the order status and shipping information of your package, you can refer to "My Account" in our website. When you click the "View Detail" button, there is a column called “Order Tracking”, where you can view all the detailed information about your order.